Requires a BIG AI contract. If BIG AI is not active on your account, this feature will not appear.
This is an administrator setting.
Where it lives
Admin menu → Loan Fields → the Standard tab.
The Fields page under AI Administration has been retired. Its controls now live here, and old bookmarks open the new page automatically.
What you can do there
- Available to AI column — see at a glance which standard loan fields BIG AI is allowed to use.
- AI filter — in the Filters drawer, narrow the list to the fields currently on, or currently off, for BIG AI.
- Set AI in bulk — select several fields and turn BIG AI access on or off in one step.
- Per-field switch — open any standard field's Edit page and find its AI setting under Settings.
Why this matters to the people using BIG AI
If BIG AI consistently cannot answer a question about a particular figure on a loan, the field behind it may simply be switched off for AI. That is a setting at your own company, not a fault, and not something support needs to change.
Worth knowing before anyone raises a ticket for it.
Two related notes for admins
The agent tools picker has been removed from the AI prompt edit form. Tools are chosen automatically now, so there is nothing to select when editing a prompt.
The Custom tab on Loan Fields, and per-role access rules for loan fields, are turned on environment by environment and are not active by default. Ask BIG POS support to activate them for your environment.