---
title: "Remove file/loan from BPOS"
slug: "remove-fileloan-from-bpos"
updated: 2025-09-22T20:37:30Z
published: 2025-09-22T20:37:30Z
canonical: "docs.thebigpos.com/remove-fileloan-from-bpos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thebigpos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove file/loan from BPOS

- Navigate to your Encompass instance
- Once logged in
- Navigate to “Pipeline” and search for file in question
- Double click file to open
- On the bottom left select the tab “Forms”
- The select “The Big POS Dashboard” (might need to scroll to bottom, show All check box)
- The select the “Diagnostics” tab
- Uncheck the box for “POS FLAG” for Comsumer Connect Admin
- For the Consumer Connect Site ID, replace with “000000”
- Save file (top right) and exit file

![](https://cdn.document360.io/21895997-b73e-4454-b2fc-b392bce2e236/Images/Documentation/image(106).png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A30%3A35Z&se=2026-11-14T05%3A30%3A35Z&sr=c&sp=r&sig=lSFn384ygaa3qy%2ByvXrhCPDULHrQSa3fCd%2FvnYphERY%3D)