---
title: "Remove file/loan from Navigate to your Encompass instance Once logged in Navigate to “Pipeline” and search for file in question Double click file to open On the bottom left select the tab “Forms” Then select “The Big POS Dashboard” (might need to scroll to bottom, show All check box) Then se"
slug: "remove-fileloan-from-bpos-1"
updated: 2025-08-13T18:11:03Z
published: 2025-08-13T18:11:03Z
canonical: "docs.thebigpos.com/remove-fileloan-from-bpos-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thebigpos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove file/loan from BPOS

- Navigate to your Encompass instance
- Once logged in
- Navigate to “Pipeline” and search for file in question
- Double click file to open
- On the bottom left select the tab “Forms”
- The select “The Big POS Dashboard” (might need to scroll to bottom, show All check box)
- The select the “Diagnostics” tab
- Uncheck the box for “POS FLAG” for Comsumer Connect Admin
- For the Consumer Connect Site ID, replace with “000000”
- Save file (top right) and exit file

![](https://cdn.document360.io/21895997-b73e-4454-b2fc-b392bce2e236/Images/Documentation/image(30).png?sv=2026-02-06&spr=https&st=2026-11-14T04%3A44%3A41Z&se=2026-11-14T05%3A44%3A41Z&sr=c&sp=r&sig=H8ZTxPYIi1oRwBL7x9edvbEF7yvDKsbHZNh9l%2BWdgQg%3D)