Guide For Borrowers

Guide For Borrowers

System Overview

The mortgage portal is your centralized platform for managing your loan application process. This guide provides comprehensive information about the system's features and helps you navigate through your loan journey.

Key Features at a Glance

Core Functions

• Loan Details: Track your application

• Tasks: Manage required actions

• E-Sign Documents: Sign required paperwork

• Documents: Upload and view documentation

• Co-Borrower Management: Add and coordinate with co-borrowers

• Profile Management: Update your information

Table of Contents

1. Dashboard Overview

2. Key Features of the Dashboard

   • 2.1. Loan Details: Track Your Application

   • 2.2. Tasks: Managing Required Actions

   • 2.3. E-Sign Documents: Electronic Signatures

   • 2.4. Documents: Upload and Management

   • 2.5. Add a Co-Borrower

3. Loan Applications

   • 3.1. Apply for a New Loan

   • 3.2. View My Loans

4. Account and Profile Management

5. Best Practices

6. FAQ's

1. Dashboard Overview

As a borrower, your dashboard is your main hub for managing your loan application. It provides quick access to all essential functions and gives you a clear overview of your loan status, including:

• Your loan summary

• Important tasks requiring attention

• Document requirements

• E-signature needs

• Co-borrower management

2. Key Features of the Dashboard

2.1. Loan Details: Track Your Application

• Purpose: View and track all aspects of your loan application

• Key Information Displayed:

  • Borrower Name

  • Loan Purpose

  • Purchase Price

  • Down Payment

  • Loan Amount

  • Term

  • Type (e.g., Conventional)

  • Status

• Functionality: Track application progress and review loan terms

2.2. Tasks: Managing Required Actions

• Purpose: Keep track of required actions and deadlines

• Features:

  • View pending tasks

  • Check completed items

  • Track due dates

  • Submit required information

2.3. E-Sign Documents: Electronic Signatures

• Purpose: Electronically sign required loan documents

• Process:

  • Review documents requiring signature

  • Complete e-signature process

  • Track signed and pending documents

2.4. Documents: Upload and Management

• Purpose: Manage all loan-related documentation

• Features:

  • Upload required documents

  • View submitted documents

  • Track document status

  • Download copies for your records

2.5. Add a Co-Borrower

• Purpose: Include additional borrowers on your loan application

• Process:

  • Send co-borrower invites

  • Track co-borrower status

  • Coordinate application completion

3. Loan Applications

3.1. Apply for a New Loan

• Start new purchase or refinance applications

• Complete application forms

• Submit required documentation

3.2. View My Loans

• Track existing applications

• Review loan status

• Access historical information

4. Account and Profile Management

My Profile: Security Credentials

• Update personal information

• Manage security settings

• Change contact preferences

5. Best Practices

To ensure a smooth loan application process:

• Respond promptly to task notifications

• Submit clear, legible documents

• Keep personal information updated

• Monitor your email for important communications

• Complete all co-borrower information thoroughly

• Review all documents carefully before signing

6. FAQ's