--- title: "Editing loan details in BIG POS" slug: "80-editing-loan-details-in-big-pos" updated: 2026-11-02T18:44:07Z published: 2026-11-02T18:33:11Z canonical: "docs.thebigpos.com/80-editing-loan-details-in-big-pos" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.thebigpos.com/llms.txt > Use this file to discover all available pages before exploring further. # Editing loan details in BIG POS The loan application can now be edited inside the POS, without opening Encompass. This removes most of the reasons you used to switch systems to correct an application answer. ## Where it lives Open the loan and go to the **Loan Details** tabs. **Edit**, **Add** and **Remove** are available across: - Loan and property - Borrower personal information - Employment - Assets and gifts - Real estate Changes save to the loan and sync through to Encompass. ## Who can edit Loan officers, LOAs, processors and admins. Borrowers, Realtors, settlement agents and branch managers see the same tabs read-only. ## When the buttons are not there If the loan is locked, the **Edit**, **Add** and **Remove** buttons are hidden and a message on the tab explains why. The most common reason is that initial disclosures have been issued. A locked loan is read-only for everyone, whatever your role — so a missing Edit button is not a permissions problem to report. ## If you do not see Loan Details editing at all This is being turned on one client at a time, so it may not be live in your environment yet. Your administrator can ask BIG POS support to activate it. Several other features work the same way — built, but off until activated on request. If you have heard about any of these and cannot find them, this is why: Document Folders, partner invites, merge-field autocomplete in templates, the new loan application flow, and customisable layouts. No Encompass plugin or input form updates are needed for any of it.