---
title: "Starting an application on behalf of a borrower"
slug: "46-starting-an-application-on-behalf-of-a-borrower"
updated: 2026-11-02T18:42:32Z
published: 2026-11-02T18:32:32Z
canonical: "docs.thebigpos.com/46-starting-an-application-on-behalf-of-a-borrower"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.thebigpos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Starting an application on behalf of a borrower

If you are signed in as a loan officer and you open one of your own borrower application links, you are now taken to the matching on-behalf application in the LO Portal rather than to the borrower's form.

## Where it lives

Any borrower intake link — **Apply**, **Prequalify** or a **Questionnaire** — whether you type it, follow a bookmark, or click through from a listing page. There is no separate entry point to remember.

## What you get

The on-behalf version of that same application, inside the LO Portal, so you can key in an application for a borrower who is on the phone or sitting with you.

## Other staff roles

Staff in roles other than loan officer who open a borrower link are returned to the portal home rather than dropped into an application.

## Borrowers are unaffected

Borrowers, co-borrowers, and anyone arriving on a borrower invite go straight through to the borrower form exactly as before. The redirect applies only to signed-in staff.

## If you would rather send the link

Your personal application URL can be copied and sent to a prospect directly. The prequalification and short application entry points sit at the bottom of that page.